The customer dining experience is now closely intertwined with the digital world. Social and mobile technologies have transformed how diners interact with restaurants and food.
Free WiFi in restaurants is an expectation for 65% of customers. More and more foodies are referencing social media reviews and mobile menus before making a dining decision. Innovative technologies are igniting a digital convergence in the restaurant industry that is deeply impacting the customer dining experience.
The restaurant of the future will be a digital hotspot. WiFi technology is the medium in which restaurants can engage customers and influence their dining experience. A successful dining experience will not only depend on superb service and excellent food, but also on personalized marketing, coupon incentives and the eateries social and mobile presence.
Check out our infographic below to learn how to optimize your customers dining experience.