Relate to your Customers
Wavespot, in addition to providing you with a social media marketing tool, gives you a robust customer relationship management tool too!
The Wavespot Social CRM comes bundled as a part of the Wavespot package. The CRM gives a lot of insight into the demographics of your social follow.
The Wavespot social CRM helps you do the following:
1) Gain Insights into Demographics:
The Wavespot Social CRM gives a lot of insights into your fan/follow demographics. This will help you gather useful information on the age of your customers, the most busy time of the day, and the seasonal trends.
2) Create offers:
Using the demographic information gathered from Facebook insights, and from Wavespot’s programmatics, you can create offers and promotions that are best suited to your kind of audience.
3) Increase Interactions
You can use the CRM to initiate lively interactions among your fans; the interactiveness of a social media profile is of utmost importance. Wavespot’s CRM helps you drive the interactiveness of your page’s Edge Rank on Facebook, and the liveliness of your page on Twitter.
Wavespot CRM comes with an intuitive and easy-to-comprehend interface that makes it a cake-walk for you to configure and extract useful data. We also have our dedicated staff to guide you through it; you can contact our support-team here.